FAQs

Find answers to frequently asked questions about Prime Cargo International’s logistics services, order fulfillment, shipping costs, and tracking.
At Prime Cargo International, we strive to dispatch all orders with the right schedules and planning and agreed customer satisfaction. The final delivery time depends on the shipping method selected and avoiding storage costs at destinations.
For bulk orders, fulfilment will be according to customer requirements and carriers and shipping lines will be taken on board. Contact our customer service for specific information on large quantity orders.
Absolutely! We offer Expedited Shipping for most of our services, ensuring a 24-48 hour turnaround when needed according to the availability of the carrier and shipping services and by planning the best routes. Finding a solution for expediting your cargo is our top priority.
Shipping costs are calculated based on the chosen shipping method and the weight, dimensions of the items. Contact us for a detailed estimate.
Most orders can be tracked through our website or online airline / shipping line portals. Log in to your account to view the status of your shipment.
Packages may be undeliverable due to various reasons such as incorrect address or failed delivery attempts, false or incorrect contact details.. Please ensure your address is accurate and contact our support for assistance.

Have any questions?

Our committed team is ready to support you with your every cargo requirement.

Drop an email at: Info@primecargo.biz